Step 3
Exploration
Five-step method and tools
Taking into consideration the intended purpose of the mediation and design criteria established previously, in this step you will first be on the lookout for new ideas and innovative digital solutions—a time when you should feel free to think outside the box and dream big.
Then, an evaluation chart and a tool for drawing up the design specifications will enable unpacking the solutions you can build on. This is an opportunity for highlighting the features that best meet the intended purpose of the mediation and the design criteria.
Definition
This step involves compiling the information gathered in the field to formulate design wants and criteria.
Formalization
Create an experience map for each persona, so as to determine key moments and problematic features.